Return Policy

Your satisfaction is our goal. If for any reason you would like to return an item, we are here to help!

Actions users need to take when returning an item

If the product has quality problems, please contact us as soon as possible and provide product pictures, a picture clearly shows the condition of all products.

Circumstances applicable to returns

Returned products need to be returned with the packaging in the same way they were received.

How much freight should the customer pay for the return?

If there is a problem with the product being shipped, or if there is a problem with the product being delivered or during the shipping process,

If the customer needs to withdraw, we are responsible for the shipping costs.

customer remorse

If the customer purchases the wrong product, the product is inconsistent or the customer does not want to buy the product, the customer will be responsible for the return shipping and transportation costs.

Return time frame

Products are returned within 30 business days of the delivery date. 

Refund instructions

Refund within 1-2 working days after receiving the product. Refunds may need to go through a U.S. intermediary bank and take 1-5 business days to return to the payment account. Refunds will be made to the original credit/debit card/online banking provided at the time of purchase. If using a payment gateway, the refund will be made to the same account. If you no longer use the original card, please contact us in advance.

Bhachu Industries Ltd

Mobile phone/Whatsapp: +86 18660816392 Diana

E-mail: bhacutrailers@gmail.com  

Postal Code: 250101

Add: Rong Sheng Times International, 1403, 14F, Building A, 9 Beiyuan Street, Jinan City, Shandong Province, China.